Privacy Policy

Last Updated March 2026

Hair Terrarium (“we,” “our,” or “us”) is the independent hair studio of Elle McFadden, located in Portland, Oregon. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or use our services. We value your trust and are committed to handling your information with care.

1. Information We Collect

We may collect the following types of personal information:
Information you provide directly: When you book an appointment through our third-party scheduling platform (Vagaro), you may provide your name, email address, phone number, and appointment preferences. During consultations, you may share hair history and style preferences so Elle can provide the best possible service.

Information collected automatically: When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, and pages visited. Our website is hosted on Wix, which may use cookies and similar technologies to support site functionality and analytics.

We do not knowingly collect personal information from children under age 13.

2. How We Use Your Information

We use the information we collect to schedule and manage your appointments, provide personalized hair services and product recommendations, communicate with you about your appointments or respond to inquiries, improve our website and overall client experience, and comply with legal obligations as needed.

We do not sell your personal information to third parties, nor do we use it for targeted advertising.

3. Third-Party Services

Our website and business operations rely on a small number of trusted third-party services:

Vagaro: Our online booking platform. When you book an appointment, your information is collected and processed by Vagaro according to its own privacy policy. We encourage you to review Vagaro’s privacy practices at vagaro.com/privacy.

Wix: Our website hosting platform. Wix may collect technical and usage data through cookies and analytics tools. You can learn more at wix.com/about/privacy.

Instagram: We maintain a presence on Instagram (@hairterrarium). Any interactions you have through Instagram are governed by Meta’s privacy policy.

We do not control how these third-party platforms handle your data and are not responsible for their privacy practices. We recommend reviewing their policies directly.

4. Cookies and Tracking

Our website may use cookies and similar technologies provided by our hosting platform (Wix) to support basic site functionality, remember your preferences, and understand how visitors use the site. You can manage cookie preferences through your browser settings. Disabling cookies may affect some features of the website.

5. Payment Information

Hair Terrarium accepts payment via cash, Venmo, and Zelle. We do not collect or store credit card numbers, bank account details, or other sensitive financial information through our website.

6. Data Security

We take reasonable measures to protect the personal information in our care. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your own information as well.

7. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to access, correct, or delete data we hold about you. Oregon residents may have additional rights under the Oregon Consumer Privacy Act (OCPA), though our studio’s data practices are limited in scope.

If you would like to make a request regarding your personal information, please get in touch with us through Vagaro messaging or via Instagram DM at @hairterrarium. We will respond to your request within a reasonable timeframe.

8. Data Retention

We retain client information for as long as necessary to provide our services and maintain our business records. Appointment and consultation records may be kept to ensure continuity of service. If you would like your information deleted, please reach out and we will accommodate your request where possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please reach out:

Hair Terrarium
917 SW Oak St, 3rd Floor, Studio 311
Portland, OR 97205

Vagaro Messaging: Available through your Vagaro booking account
Instagram: @hairterrarium